About Us
We quote before we work, and the price you’re given is the price you pay. No surprise fees, no unnecessary upsells — just straightforward work at fair rates.
We’re not a national franchise or a private equity-owned chain. Stratz is family-owned and operated — our reputation is personal, and we protect it on every call.
HVAC emergencies don’t care about business hours. We answer calls at any time — real technicians, not call centers — because Michigan winters don’t wait.
The industry changes. Our technicians train regularly to stay current on new systems, refrigerants, and efficiency technologies — so you get the best advice, not yesterday’s knowledge.
We stand behind every repair, installation, and service call. If something isn’t right, we make it right — period. That’s been our standard since 1970.
From recommending high-efficiency systems to geothermal installations, we help customers lower their energy bills and their environmental footprint — not just fix what’s broken.
Our certifications aren’t just credentials on a wall — they represent hundreds of hours of training, passing rigorous exams, and committing to a higher standard of workmanship. When a Stratz technician shows up, you know you’re getting someone qualified to do the job right.
One of few MI contractors certified for ground-source heat pump installation
All technicians licensed to handle and recover refrigerants
Fully licensed by the State of Michigan — licensed, bonded & insured
Every technician undergoes background screening before entering your home
Factory-Authorized · Highest Dealer Designation
WaterFurnace & Trane
Bonded & Fully Insured
Serving Big Rapids Since 1970
We don’t just work in Big Rapids — we live here. Our technicians coach youth sports, attend local churches, shop at the same stores you do, and send our kids to the same schools. That connection matters to us.
When you call Stratz, you’re not funding a distant corporation. Your money stays local, supporting families and jobs right here in Mecosta County. And when a neighbor is struggling — an elderly homeowner without heat, a family that needs help — we show up for our community, because that’s what neighbors do.
Whether you need emergency service at midnight or want to schedule a seasonal tune-up, our team is ready. Call now or request service online.
