(231) 796-3717
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Privacy Policy

Effective Date

July 2026

Introduction

Stratz Heating & Cooling respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use, store, and protect your information.

Information We Collect

We may collect:

Personal Information
  • Name
  • Email address
  • Phone number
  • Property address
  • Information submitted through contact or estimate forms
Technical Information
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral source
  • Time spent on pages

How We Use Your Information

We use collected information to:

  • Respond to inquiries
  • Schedule HVAC services
  • Provide estimates
  • Improve website performance
  • Communicate regarding appointments
  • Improve customer experience
  • Meet legal obligations

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Measure website traffic
  • Analyze visitor behavior

You may disable cookies through your browser settings; however, some website features may not function properly.

Analytics

We may use analytics services to understand website usage and improve our services.

These services may collect anonymized information regarding website interactions.

Information Sharing

We may share information with trusted service providers only when necessary to:

  • Process inquiries
  • Operate the website
  • Improve services
  • Comply with legal requirements

We do not sell or rent personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your information, no online transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Request access to your information
  • Correct inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Request information about collected data

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates become effective immediately after posting on this page.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, pleaseĀ contact us:

Ā 

Stratz Heating & Cooling

Big Rapids, MI 49307

Phone: (231) 796-3717